|Q: Is there a curfew?
|A: No, we do not have a curfew, you can come
and go as you please.
|Q: Do you have storage for my things?
|A: Yes, our private lockers can be kept your
small things. It is free.(Key Deposit 1,000yen)
Also we will keep your baggage for free even
before check in & after check out.
Please enjoy sightseeing in Sapporo without
lugging around heavy baggage
|Q: What is the check out time?
|A: Check out is between 7:30 and 10:00a.m.
If you would like to do
it before 7:30a.m,
please inform us in advance
|Q: What is the check in time?
|A: Check in time is from 3p.m to 8p.m, but
if you arrive before it,
we do offer to store
your luggage safe, if after,
please let us
know in advance.
|Q: Are sheets and blankets provided?
|A: Yes. Sheets, blankets, pillows & cases
are provided at no charge.
|Q: Are the rooms heated and air conditioned?
|A: We have a central heating system and electric
fans in all rooms.
Air conditioning is 100yen for 1 hour in
the guest room.
|Q: Are the dormitory rooms single sex?
|A: Yes, we have same sex rooms(male and female),
also co-ed dormitory rooms
|Q: What is your cancellation policy?
If you cancel your booking for any reason,
please let us know as soon
possible for the sake of
who have not found accommodation
Please note that a cancellation
be demanded if you cancel
ALL your reservation
as the following cases.
* 2 and 3 days prior to
arrival date ---
A 30% of total accommodation
* 1 day prior to arrival
date --- A 50% of
total accommodation fee
* On arrival date &
no show --- A 100%
of total accommodation
* Long term stay for Private
Room in High
Season --- Maximum 50%
of the total accommodation
(NO SHOW : failure to arrive
for example, a phone call
Kindly show your cooperation
in this matter.
|Q: How do I change my current reservation?
|A: Changes can be made by email, phone or
|Q: Do you have parking?
|A: No, we do not have a car parking.
There is coin meter parking
near oue hostel.
please ask us.
|Q: Do you offer long term stay?
|A: Yes, long term stay is available. And
we have special rate for long term stay,
please check the Price page.
|Q: Do you have weekly rate?
|A: Yes, there are special rates for one week
and two weeks. Please check
the Price page.
|Q: Do you accept the YH membership discount?
|A: No, we do not belong to YH. Our hostel
is independent and we do
not give discount
for the membership.